Subject:SF 4.5h MP3 Won't Work!!!!
Posted by: acdcgraphics
Date:6/9/2002 11:28:30 PM
Do I need a separate serial number to use the MP3 plug-in? But it came with my XP 4.5h (I have registered my serial number) but when I try to save as MP3, it asks for my serial, I enter my XP serial, and it says it's invalid. Can someone tell me what's missing here??? If it required a separate serial, where do I get it, and is this just a ploy to get me to spend money on the 5.0 upgrade???? |
Subject:RE: SF 4.5h MP3 Won't Work!!!!
Reply by: Chienworks
Date:6/10/2002 2:08:24 PM
The MP3 plugin does require separate registration and activation. Do you have internet access on the machine that is running Sound Forge? If so, you should connect to the 'net while trying to save to MP3. It should request and register the serial and activation numbers for the MP3 plugin automatically. If not, is there an option to "Register from another computer" ? This is still quite easy and requires only a blank floppy. Failing that, contact SonicFoundry's help desk at 800.577.6642 to have them walk you through the process. You might even find the answer here: http://www.sonicfoundry.com/registration/faq.asp |