Subject:Need someones kindness

Posted by: ryandan

Date:7/5/2002 6:14:38 PM

Hey, here's my problem- I had acid on my old computer, it was great, trashed the box and the manual. well I just got a new computer and when I went to load acid, I relized I don't have my serial number anymore. Can somebody give me theres and let me see if that will let me use my program?

Subject:RE: Need someones kindness

Reply by: Spirit

Date:7/5/2002 7:55:29 PM

Gee, sure, for you and everyone else here's my number ...

If you really did buy Acid then contact SoFo and explain your situation.

Subject:RE: Need someones kindness

Reply by: groovewerx

Date:7/5/2002 8:00:57 PM

is this the same guy?

Subject: Serial number and activation code problem
Posted by: rprezzano
Date: 4/8/2002 8:46:13 PM

Recently I had to reformat my system drive and upon doing so I needed to reload Acid Pro 3.0f. When I am asked to enter my serial number I get a " The number that you have entered is invalid " message. I have put an e-mail message into the Sonic foundry support team and have yet to get a reply. Now this is a full version that I had paid for and downloaded about a year ago . I had gone to the Sonic Foundry site that handled this kind of problem and still could not load the serial number when asked to do so. Does anybody have an answer?
Thanks in advance.
rprezzano

Subject:RE: Need someones kindness

Reply by: ryandan

Date:7/5/2002 8:23:00 PM

no I'm not that guy I'm just looking for help,
here's my email: trusurfer03@yahoo.com, so if sombody will e-mail me it would be most apreciatted. and just to clarify, I do own the program, I'm just being screwed here and I don't have another 330 some dollars to buy it again. Somebody just please help.

Subject:RE: Need someones kindness

Reply by: doctorfish

Date:7/5/2002 10:25:45 PM

Like Spirit said, just contact Sonic Foundry via email or telephone.
If you can prove to them that you bought it, they'll should set you
up with another or be able to tell you what the old number was.
I did this once with Sound Forge. They were very helpful.

Nobody's being screwed here either.
Who threw the manual away?

As for asking other people,
No one will give you their serial number.
It just won't happen.

Dave

Subject:RE: Need someone's stupidity

Reply by: Spirit

Date:7/6/2002 8:17:39 AM

This got me to wondering . . . what if someone stole both my computer and my box of core applications ?

But then, as you say Doctorfish, what about the manual ? I've been robbed several times and I've NEVER had either technical manuals or books taken.

Subject:RE: Need someones kindness

Reply by: Iacobus

Date:7/6/2002 11:54:15 AM

ryandan,

Please contact Sonic Foundry's customer support by clicking here. They will be more than happy to help.

HTH,
Iacobus

Subject:RE: Need someones kindness

Reply by: doctorfish

Date:7/6/2002 11:07:09 PM

When SoFo helped me with my Sound Forge situation, I didn't have my original CD,
old computer, or manual with me, but since I had registered originally,
I was able to supply them with my name, approximate time of purchase, my old
address and such, and they responded very quickly with a message that said
something like:

"Thank you for your inquiry. We found your information in our records
and your Sound Forge serial number was . . . ."

No problem.

As everyone here keeps saying, just contact customer support.

Dave

Subject:RE: Need someones kindness

Reply by: groovewerx

Date:7/7/2002 2:46:15 AM

yes they will but he's hooked on the crack...