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Subject:problems with Sound Forge 5 - the Edit Tool freezes up
Posted by: yannick
Date:8/8/2002 1:52:30 PM

Before I describe my problem, here's the configuration I'm using:
- Windows NT Workstation 4.0.
- Pentium III 500 MHz.
- Asustek P2B-D motherboard BX 100 MHz dual processor.
- Canopus DVREX-M1 video capture card.
- UDMA Maxtor 7200 rpm hard drive.
- Turtle Montego PCI OEM sound card.


Software:
- Premiere 5.1
- Boris FX
- DVREX EDIT
- Sound Forge 5

I'm having problems with Sound Forge 5. In fact, SF is the only software in
my configuration that's causing problems. Everything else is working fine.
The symptoms are as follows: I open an audio file and carry out some simple
tasks. Then, maybe 2, 5 or even 30 mins later - there's no pattern although
in general the problem crops up quickly - the Edit Tool, which is flashing
normally in the viewing window freezes up and I can't work in the file any
more. When this happens, I can't read the file either, because the read
cursor won't move. I've tried moving the Edit Tool into other parts of the
file, it doesn't make any difference and I have to reboot my PC to get
things running normally again. Once again, I stress that all the other
software functions normally when the problem occurs. The thing is, when I
reboot and ask the computer to start up again, nothing happens and
everything remains frozen, which means that the PC is down (definitely
because of SF). I have to do a forced Reset to switch the PC off and start
it up again. If anyone else has come across a similar problem or has a
solution, I'd be glad to hear about it.

Yannick - Paris

Subject:RE: problems with Sound Forge 5 - the Edit Tool freezes up
Reply by: Ted_H
Date:8/8/2002 2:13:37 PM

Sound Forge 5.0 is not supported under Windows NT 4.0. The supported operating systems are Windows 98SE, ME, 2000, and XP. Sound Forge 5.0 may install and run on Windows NT 4.0, but it is "use at your own risk". We don't provide tech support on an unsuppoprted OS.

Ted

Subject:RE: problems with Sound Forge 5 - the Edit Tool freezes up
Reply by: yannick
Date:8/8/2002 4:00:22 PM

Sound Forge 6 supported NT 4.0 ?

Subject:RE: problems with Sound Forge 5 - the Edit Tool freezes up
Reply by: Ted_H
Date:8/9/2002 10:55:49 AM

No. The last version that was compatible with NT 4.0 was Sound Forge 4.5. None of the current versions of our products have support for Windows NT. Support for NT was dropped a version or two ago.

Ted

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