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Subject:Sound Forge and ATI Radeon Cards
Posted by: mattp
Date:10/10/2002 2:37:29 PM

I kept having my brand new install of SF hard lock my machine as soon as the splash screen was displayed. I tried uninstalling it automagically and with hand editing of the registry et al. I also updated the directx to 8.1. Nothing fixed it until I got the latest version of the video drivers which I read a post about 50 topics back.

Everything works now but I thought I should post a new topic so that others wouldn't have to dig so far.

Why would a video card driver effect how a sound editing program works???

Have fun,

Matthew

Subject:RE: Sound Forge and ATI Radeon Cards
Reply by: nlamartina
Date:10/10/2002 3:45:29 PM

I'm no expert on this, but I know it has something to do with the hardware acceleration. Before ATI updated the drivers, the only fix was to turn hardware acceleration off. Even though it's a sound-editing program, it still relies on the video card for manipulating the visual data and refreshing the meters like mad during playback. I mean heck, here's a weird and backwards example: If I play Battlefield 1942 with hardware acceleration enabled for my soundcard, the video frame rate dives and the ping flux and packet choke on the network card goes through the roof. Why? I haven't a clue. Just goes to show that computers are really screwy and sensitive machines.

- Nick

Subject:RE: Sound Forge and ATI Radeon Cards
Reply by: Iacobus
Date:10/10/2002 8:24:40 PM

Indeed, video cards and their drivers basically account for most of computer problems, no matter what aspect of the industry we're talking about.

Video cards' drivers are souped up to the point where they hog system resources, so it's recommended that if a user is having problems with audio, try turning down video acceleration a notch or two. (It also helps to have an AGP video card rather than a PCI card.) That could be what's happening in Nick's case, but instead the audio is hogging the system's resources. (Or it could just be a sloppily written soundcard driver.)

In the case of ATI's 02.2 CATALYST driver issue, I have no idea what caused that one, as it only seemed to affect SoFo's apps (that I know of). Then again, I've heard SoFo's apps access devices a little differently from other apps and happened to exploit a hole in the driver code. (The infamous Delta ASIO driver with ACID 4.0 bug comes to mind.)

Iacobus

Subject:RE: Sound Forge and ATI Radeon Cards
Reply by: Requiem
Date:10/16/2002 10:10:55 PM

hey, i think i'm hacing this exact same problem...
which Radeon were you using?
i'm using the 7000, and this crashing problem only started after i put the card in my system...
which driver were you using?
could i get a detailed explanation of how you fixed the issue? so i could fix mine...

thanks

Subject:RE: Sound Forge and ATI Radeon Cards
Reply by: Iacobus
Date:10/17/2002 3:29:29 PM

Sure. Hop on over to ATI's web site and pick up the CATALYST 2.3 drivers for the Radeon 7000. If that doesn't work, pick up earlier driver revisions than 2.2 by clicking the "Previous Versions" link, which is on the same page as the current drivers in the lower left.

HTH,
Iacobus

Subject:RE: Sound Forge and ATI Radeon Cards
Reply by: Requiem
Date:10/17/2002 9:00:07 PM

i did that, i updated everything to Catalyst 2.3, and updated directX to 8.1, and it's still hanging at the splash screen...
so, i removed the 2.3 driver and went back to the driver that came on the install cd that came with my Radeon 7000, and it was still hanging, and then crashing my system.
I'm running out of options here...
i've read that anyone else who experienced this problem, was able to fix it with the Catalyst 2.3 drivers...but it's not working for me
oh, and i'm running under Win 98SE, if it matters...

***hmmmm...i think i may have this figured out, thanks for all your help***

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