Have purchased unlock key, can't unlock loops from CD -ACID Product Family

Subject:Have purchased unlock key, can't unlock loops from CD Posted by: vmixa Date:10/23/2002 6:24:21 AM Ok, here's the deal. I got Acid Music 1.0 a year ago, free with my video editing pc - i installed it, it works fine. I took advantage of the Pinnacle Promo Loop Library offer - i purchased the download and received a key to unlock the loops from the Acid Music CD - somehow i installed it and it all worked fine. Last month, my hard drive died - i bought a new one, reinstalled everything, including Acid Music. Now, i cannot see where to input the unlock key for my Pinnacle Promo Loop Library loops - they remain locked on the cd. How do i do it?
Subject:RE: Have purchased unlock key, can't unlock loops from CD Reply by: SonyNateM Date:10/23/2002 10:50:34 AM vmixa Please contact our Customer Service department either via email at: customerservice@sonicfoundry.com or via phone at: 800.577.6642 They will be able to get you what you need. Nate

Subject:Have purchased unlock key, can't unlock loops from CD

Posted by: vmixa

Date:10/23/2002 6:24:21 AM

Ok, here's the deal.

I got Acid Music 1.0 a year ago, free with my video editing pc - i installed it, it works fine.

I took advantage of the Pinnacle Promo Loop Library offer - i purchased the download and received a key to unlock the loops from the Acid Music CD - somehow i installed it and it all worked fine.

Last month, my hard drive died - i bought a new one, reinstalled everything, including Acid Music. Now, i cannot see where to input the unlock key for my Pinnacle Promo Loop Library loops - they remain locked on the cd.

How do i do it?

Subject:RE: Have purchased unlock key, can't unlock loops from CD

Reply by: SonyNateM

Date:10/23/2002 10:50:34 AM

vmixa

Please contact our Customer Service department either via email at:

customerservice@sonicfoundry.com

or via phone at:

800.577.6642

They will be able to get you what you need.

Nate