Unable to determine the previous installation directory. -Sound Forge - PC

Subject:Unable to determine the previous installation directory. Posted by: Crystal Date:12/23/2002 9:55:14 PM So here's the situation... Previously had SF4.5 installed on D:/ drive - said drive died and cd drive exploded. New hard-drive installed and new cd drive installed - however the cd drive is the "D" drive and the new hard drive is the "E" drive. When I try to install Sound Forge 4.5 after entering the serial number I get the following error message: "Unable to determine the previous installations directory" and setup quits. Would greatly appreciate any suggestions as how I get around this. Thank You... Fed-up in Wisconsin Dells
Subject:RE: Unable to determine the previous installation directory. Reply by: Chienworks Date:12/24/2002 7:50:29 AM You may have to uninstall SoundForge to remove the information Windows has about where it used to be. Then try installing again.
Subject:RE: Unable to determine the previous installation directory. Reply by: vanblah Date:12/24/2002 12:00:15 PM What OS are you running? If you are running 2000 or up you can change the drive letters using Computer Management/Storage Manager.
Subject:RE: Unable to determine the previous installation directory. Reply by: Chienworks Date:12/24/2002 2:33:20 PM Now that i think of it some more, how did you get the CD drive to be D: ? As far as i know, DOS/Windows always defaults to assigning all non-removable drives first, starting with drive C: (reserving A: and B: for floppy drives), then assigns removable media drives with letters after the hard drives. Strange. I know from 98 and above you can manually assign drive letters to removable media, but you can't change them to be before hard drives.
Subject:RE: Unable to determine the previous installation directory. Reply by: Ted_H Date:12/26/2002 9:52:11 AM Please contact us directly for the solution to your problem. We have to e-mail you a couple of files which will remove the old registry entries. support@sonicfoundry.com Ted

Subject:Unable to determine the previous installation directory.

Posted by: Crystal

Date:12/23/2002 9:55:14 PM

So here's the situation... Previously had SF4.5 installed on D:/ drive - said drive died and cd drive exploded. New hard-drive installed and new cd drive installed - however the cd drive is the "D" drive and the new hard drive is the "E" drive. When I try to install Sound Forge 4.5 after entering the serial number I get the following error message: "Unable to determine the previous installations directory" and setup quits. Would greatly appreciate any suggestions as how I get around this. Thank You...
Fed-up in Wisconsin Dells

Subject:RE: Unable to determine the previous installation directory.

Reply by: Chienworks

Date:12/24/2002 7:50:29 AM

You may have to uninstall SoundForge to remove the information Windows has about where it used to be. Then try installing again.

Subject:RE: Unable to determine the previous installation directory.

Reply by: vanblah

Date:12/24/2002 12:00:15 PM

What OS are you running? If you are running 2000 or up you can change the drive letters using Computer Management/Storage Manager.

Subject:RE: Unable to determine the previous installation directory.

Reply by: Chienworks

Date:12/24/2002 2:33:20 PM

Now that i think of it some more, how did you get the CD drive to be D: ? As far as i know, DOS/Windows always defaults to assigning all non-removable drives first, starting with drive C: (reserving A: and B: for floppy drives), then assigns removable media drives with letters after the hard drives. Strange.

I know from 98 and above you can manually assign drive letters to removable media, but you can't change them to be before hard drives.

Subject:RE: Unable to determine the previous installation directory.

Reply by: Ted_H

Date:12/26/2002 9:52:11 AM

Please contact us directly for the solution to your problem. We have to e-mail you a couple of files which will remove the old registry entries.

support@sonicfoundry.com

Ted