problems saving MPEG audio -Sound Forge - PC - MAGIX Community Forums Archive

Subject:problems saving MPEG audio Posted by: txpharoah Date:6/30/2003 12:03:14 PM I've got SoundForge 6.0 (just updated to 6.0e an hour ago), and when saving MPEG2 audio with the MainConcept filetype, I cannot select CUSTOM. I can click on it, and it will do nothing. It was not working before the update either (sole reason I updated to 6.0e today, was on 6.0a before that). I want to create my own template or alter some existing settings, but I need into the CUSTOM area to do so. Have any ideas what is going wrong? And how to fix it?
Subject:RE: problems saving MPEG audio Reply by: rraud Date:6/30/2003 5:46:04 PM The MPEG2 MainConcept plug-in is an additional applet you will have to purchase if you want to convert and save MPEGs 1&2.
Subject:RE: problems saving MPEG audio Reply by: txpharoah Date:7/2/2003 8:55:44 PM Umm, yeah, I've already done that (in 2002). The point is that it won't work properly. I can only use one of the prelisted templates. I am unable to click on the CUSTOM button to access the custom functions of the plug-in. I did it once long ago, but haven't needed to fiddle with customizing in quite a while (last year probably). Now it just won't work. A re-install didn't help. Nor did the update. I can save just fine, just unable to get any menu to come up when I click CUSTOM. All other formats seem to be just fine when I click CUSTOM. And if it didn't have custom options, like some of them don't, the CUSTOM button would not have even appeared.
Subject:RE: problems saving MPEG audio Reply by: SonyEPM Date:7/3/2003 10:20:46 AM What other SF apps have you purchased and installed?
Subject:RE: problems saving MPEG audio Reply by: Sonic Date:7/3/2003 10:37:19 AM Did you purchase the MPEG plug-in separately or did it come with another app? Either way, I have a feeling this is an install issue. Contact tech support and they will set you straight. J.
Subject:RE: problems saving MPEG audio Reply by: txpharoah Date:7/6/2003 3:05:58 PM This is the only Sonic Foundry product I have on this computer. Both of them were purchased together, though it's been a while, so I'm not sure when or from whom. It's the PRO version of the MPEG encoder, and the SF6 upgrade from SF5. It worked in the past, but not now, even after I reinstalled the programs. I'm not seeing how it could be an install error. Another error, sure, but I'd have a hard time believing its an install issue given the reinstall. It's hard to mess up the install when it almost completely automated.
Subject:RE: problems saving MPEG audio Reply by: Sonic Date:7/8/2003 9:11:12 AM I still suggest you contact tech support and have your registration info handy. J.

Subject:problems saving MPEG audio

Posted by: txpharoah

Date:6/30/2003 12:03:14 PM

I've got SoundForge 6.0 (just updated to 6.0e an hour ago), and when saving MPEG2 audio with the MainConcept filetype, I cannot select CUSTOM. I can click on it, and it will do nothing. It was not working before the update either (sole reason I updated to 6.0e today, was on 6.0a before that). I want to create my own template or alter some existing settings, but I need into the CUSTOM area to do so. Have any ideas what is going wrong? And how to fix it?