Subject:SF 7 Mouse Wheel Anomalies

Posted by: jsouth

Date:12/9/2003 3:14:45 PM

I frequently use the mouse scroll wheel to zoom in and out in SF files. In SF 7 (running Windows 2000 using a Microsoft Intellimouse) it sometimes works and sometimes doesn't.

Today I was mastering a CD. I had batch processed the files and was manually opening each one in turn and editing dead time from the beginning of each file (they were recorded live). Probably 80% of the time, I could click in the file and then zoom with the scroll wheel. About 20% of the time, I would click and scrool, only to find the cursor movingforward or back through the file instead of zooming.

Is this a bug, or is there something I'm doing that is causing this? I am 99% certain that I was not doing anything different when it worked or when it didn't. This is bizarre.

Subject:RE: SF 7 Mouse Wheel Anomalies

Reply by: SHTUNOT

Date:12/9/2003 11:01:17 PM

Hey dude...

I have the same exact problem. Though mine happens over 20% of the time. I use a microsoft trackball explorer...driver 4.0.0.657...I'm running it usb. I have a icon on the lower right hand corner that I can use to call up the properties page.

With SF6.0e it never bothered me...BUT once I jumped into 7.0 and now 7.0a its still there. The only remedy for this is to right click on the icon and turn off the mouses program. ie:right click icon>>>choose "close intellipoint". This always fixes the problem for me. I really hope this gets fixed. This problem is 100% reproduceable on my system.

Ed.

BTW...I called tech support about this the day after I got SF7.0 so they do know about this problem. I just think they needed to get to the "big"ones out of the way first. No fear.

Subject:RE: SF 7 Mouse Wheel Anomalies

Reply by: Sonic

Date:12/10/2003 8:19:28 AM

The scrolling behavior is the device driver intercepting the wheel message and providing "default" behavior (i.e. eating the wheel msg and posting a scroll msg) before Forge can handle it. Helpful for apps that don't explicitly handle the wheel, annoying for those that do.

If you have an exclusion list somewhere in the control panel for your device, you might try adding the forge executable to it. We should be able to do this automatically for Intellipoint mice, but maybe they changed one of the reg locations or something.

It's device specific, which makes it difficult to determine if we can fix it from our end at all. I have to admit I've never seen this behavior myself with a handful of mice and machines.

J.

Subject:RE: SF 7 Mouse Wheel Anomalies

Reply by: jsouth

Date:12/10/2003 11:01:40 AM

Following the workaround posted (turning off Intellipoint) works perfectly. I'm not even certain if I need the Intellipoint utility loaded -- the computer shipped that way.

It was no problem EVER on SF 6, however, which makes me wonder...

Subject:RE: SF 7 Mouse Wheel Anomalies

Reply by: SHTUNOT

Date:12/10/2003 7:42:45 PM

I have to agree. When I still had both 6.0e and 7.0 on my system I never had a problem in 6. Please check this one out when you have a chance. THX.

Ed.

Subject:RE: SF 7 Mouse Wheel Anomalies

Reply by: Sonic

Date:12/11/2003 8:10:49 AM

You appear to have uncovered something there. If you are comfortable using regedit, navigate to HKEY_CURRENT_USER\Control Panel\Microsoft Input Devices\Mouse\Exceptions\.

There is probably a subkey folder in there (like 1002, etc.) that has a truncated Filename value, "forge", and truncated Description value, "Sonic Foundr". Change these to "forge70.exe" and "Sonic Foundry Application", respectively, and you should be good to go.

If you have a whole slew of these bad keys with truncated values (I did), you can safely delete them. They obviously aren't doing anything.

I'll make sure this is fixed in the next update.

J.

Subject:RE: SF 7 Mouse Wheel Anomalies

Reply by: jsouth

Date:12/11/2003 10:01:27 AM

Sure enough, there they were. I did have one that wasn't truncated. That one I created this morning by going into the Intellipoint properties dialog, Wheel tab, then Advanced. Then Add, and browsed for and selected forge70.exe.

The difference in SF 6 apparently was that this registry entry was correctly created, not truncated, as it was also listed in the registry.