Record Dialouge Box Broken (Screenblast) -Sound Forge - PC

Subject:Record Dialouge Box Broken (Screenblast) Posted by: stuntpig Date:7/1/2004 7:44:38 AM I just purchased Screenblast Soundforge. When I click on the record button or go to special/transport/record the "record dialogue" box pops up as expected. However most of the options are missing (as seen in my Screenblast Soundforge manual) and it looks like the ones that are there, are overlapping other options. So the result is, I can't record from the "Record Dialogue" box. I've email sony, and they haven't responded (3days). I've also uninstalled and reinstalled the software. I've even looked for updates on the website. Any ideas?
Subject:RE: Record Dialouge Box Broken (Screenblast) Reply by: SonySCS Date:7/1/2004 8:12:12 AM This is a strange bug in Screenblast Sound Forge 7 -- we've reproed with some video cards. People can can still use the buttons; that is, if the ones they need are showing. In your case, a workaround is to try reverting to older drivers for your card. Sorry about this -- it will be fixed in 7.0b. Suzan
Subject:RE: Record Dialouge Box Broken (Screenblast) Reply by: Sonic Date:7/6/2004 8:48:09 AM It's not a driver issue. It's a stupid bug. If you can't hit the buttons or don't have any important prefs changed, just reset them (hold down Ctrl+Shift while restarting) to temporarily fix til 7.0b is up. J.

Subject:Record Dialouge Box Broken (Screenblast)

Posted by: stuntpig

Date:7/1/2004 7:44:38 AM

I just purchased Screenblast Soundforge.

When I click on the record button or go to special/transport/record the "record dialogue" box pops up as expected.

However most of the options are missing (as seen in my Screenblast Soundforge manual) and it looks like the ones that are there, are overlapping other options. So the result is, I can't record from the "Record Dialogue" box.

I've email sony, and they haven't responded (3days). I've also uninstalled and reinstalled the software. I've even looked for updates on the website.

Any ideas?

Subject:RE: Record Dialouge Box Broken (Screenblast)

Reply by: SonySCS

Date:7/1/2004 8:12:12 AM

This is a strange bug in Screenblast Sound Forge 7 -- we've reproed with some video cards. People can can still use the buttons; that is, if the ones they need are showing. In your case, a workaround is to try reverting to older drivers for your card.

Sorry about this -- it will be fixed in 7.0b.

Suzan

Subject:RE: Record Dialouge Box Broken (Screenblast)

Reply by: Sonic

Date:7/6/2004 8:48:09 AM

It's not a driver issue. It's a stupid bug. If you can't hit the buttons or don't have any important prefs changed, just reset them (hold down Ctrl+Shift while restarting) to temporarily fix til 7.0b is up.

J.