Subject:SF 8b is still full of bugs

Posted by: Ben 

Date:9/21/2005 9:19:43 AM

I'm experiencing lots of crashes and lockups unfortunately. This is with the demo. It's pretty frustrating really! No time to go into repro steps right now, but hopefully will do soon.

Meanwhile here's a dump from one of my many crashes (one of the few that's given me an exception rather than just a hung SF with screen going white):

Sony Sound Forge 8.0
Version 8.0b (Build 110)
Exception 0xC0000005 (access violation) READ:0x30 IP:0x100062D0
In Module 'forgek.dll' at Address 0x10000000 + 0x62D0
Thread: GUI ID=0x122C Stack=0x12E000-0x130000
Registers:
EAX=00000000 CS=001b EIP=100062d0 EFLGS=00010246
EBX=00216db0 SS=0023 ESP=0012e1f0 EBP=00000000
ECX=0012e250 DS=0023 ESI=00000000 FS=003b
EDX=00000000 ES=0023 EDI=00000000 GS=0000
Bytes at CS:EIP:
100062D0: 8B 4E 30 85 C9 74 09 E8 .N0..t..
100062D8: 44 89 00 00 8B E8 EB 02 D.......
Stack Dump:
0012E1F0: 00000000
0012E1F4: 01D99450 01D40000 + 59450
0012E1F8: 014AF718 013F0000 + BF718
0012E1FC: 00216DB0 00140000 + D6DB0
0012E200: 005692E7 00400000 + 1692E7 (Forge80.exe)
0012E204: 00000000
0012E208: 0012E250 00030000 + FE250
0012E20C: 00000000
0012E210: 77D4C505 77D40000 + C505 (USER32.dll)
0012E214: 014AF718 013F0000 + BF718
0012E218: 00000000
0012E21C: 00000000
0012E220: 00216DB0 00140000 + D6DB0
0012E224: 00000000
0012E228: 00F81D68 00F80000 + 1D68
0012E22C: 01D99450 01D40000 + 59450
> 0012E23C: 7C911B3C 7C900000 + 11B3C (ntdll.dll)
> 0012E24C: 7C809FAF 7C800000 + 9FAF (kernel32.dll)
> 0012E258: 1004ADB0 10000000 + 4ADB0 (forgek.dll)
0012E25C: 01A923F0 019A0000 + F23F0
0012E260: 01A90044 019A0000 + F0044
> 0012E264: 0056BB72 00400000 + 16BB72 (Forge80.exe)
0012E268: 014AF718 013F0000 + BF718
0012E26C: 00000000
0012E270: 00000000
0012E274: 3FF00000
> 0012E27C: 00476542 00400000 + 76542 (Forge80.exe)
0012E280: 014AF718 013F0000 + BF718
0012E284: 00000000
0012E288: 00000006
0012E28C: 014AF718 013F0000 + BF718
> 0012E2A4: 00482121 00400000 + 82121 (Forge80.exe)
0012E2A8: 01A90056 019A0000 + F0056
0012E2AC: 00000006
0012E2B0: 01A90650 019A0000 + F0650
0012E2B4: 00000000
> 0012E2BC: 0047DF8C 00400000 + 7DF8C (Forge80.exe)
- - -
0012FFF0: 00000000
0012FFF4: 00000000
0012FFF8: 0059D9E8 00400000 + 19D9E8 (Forge80.exe)
0012FFFC: 00000000


Ideas?

Ben

Subject:RE: SF 8b is still full of bugs

Reply by: Geoff_Wood

Date:9/21/2005 3:31:57 PM

Ideas ? Send it to Tech Support ?

FWIW I have not had any crashes with 8b, which could indicate some incompatibility with your OS setup (given all the modules mentioned in the dump), drivers or another app.

geoff

Subject:RE: SF 8b is still full of bugs

Reply by: Ben 

Date:9/21/2005 5:43:40 PM

Was it really worth you replying Geoff? Your reply was patronising and unhelpful.

I think I know how to run my DAW, but thanks anyway (if you bothered to check my user history you'll see I've been here for even longer than you have). Much of the time successfully using SoFo/Sony software. Oh, and using Sound Forge professionally since version 3. So, I find your "I'm ok, so there must be something wrong with your system" reply pretty ridiculous.

Ben

Subject:RE: SF 8b is still full of bugs

Reply by: kryten

Date:9/21/2005 11:28:36 PM

This is exactly why I don't reply much in the forums any more. Someone tries to offer suggestions (which is the reason for the forums) and nothing but flames ensue. I have a couple of suggestions, but I won't mention them as I'll be flamed as well. Let 'em rip.

Subject:RE: SF 8b is still full of bugs

Reply by: Ben 

Date:9/22/2005 3:21:28 AM

No flames Kryten. Just frustration when I say there are problems with this software, and Geoff says "it's your system". If I've sucessfully run many previous versions of Forge, and suddendly 8 is giving me a lot of problems, I don't think it takes a big leap of imagination to realise where the issues are coming from. That was my point.

Ben

Subject:RE: SF 8b is still full of bugs

Reply by: ForumAdmin

Date:9/22/2005 7:33:41 AM

Nothing obvious other than that it appears to occur when you start playback from the chainer and switch windows. If that is that correct, what effects are in the chain? Does it occur when you use the window transport? It also looks like you have turned off the "Chain Per Datawnd" internal pref. Is that the case?

J.

Subject:RE: SF 8b is still full of bugs

Reply by: Ben 

Date:9/22/2005 2:16:26 PM

Thanks very much for your reply J.

I can't recall when that particular crash occured - not sure whether I was using the chain at the time. But I have had lockups, bizarrely, when 'ok-ing' effects such as pitch shift (internal effects) on part of a file. I've also seen SF 8 crash when, with a file playing, I hit Open and try to open another file. On hitting Ok, I get the creeping white screen thing.

The effects I normally have in the chainer are a combination of Waves and UAD (DX) plugs. I'm generally using shortcuts rather than the window transport. Interestingly though, I have indeed turned off the "Chain Per Datawnd" pref. I know that's not recommended by you, and it's unsupported, but I do struggle without sharing the chainer between files. But, are you saying this is likely to cause major problems - like the crashes I'm experiencing? If that's the case, I'll certainly put the preference back to default and try working with that for a while. There seems to be a fair bit of a demand for the chainer to be shared - I don't suppose there's any chance whatsoever that somehow this could be worked into an update? I know it has major implications for you...

Thanks again

Ben

Subject:RE: SF 8b is still full of bugs

Reply by: ForumAdmin

Date:9/22/2005 3:27:19 PM

I have only wild guesses on the white/frozen behavior, though I expect the safest workarounds are to disable Auto-play in the Open dialog and perhaps get in the habit of hitting Stop (or Alt+P) before you hit OK (or Enter) in preview dialogs.

If you are using ASIO drivers, switching back to WDM may help.

As for the shared chainer, yes, it's dangerous and, no, it won't return in an update, though we're considering bringing it back in a future version.

In the meantime, for whole file processing, the Batch Converter can act as a shared chainer. If you wish to process individual selections, you might consider writing a simple script that applies your favorite packages (which can then be assigned to a toolbar button, as well).

J.