Subject:Recording transport stops

Posted by: BruBar

Date:12/29/2005 5:30:48 PM

With Sound Forge versions 8.0a and 8.0b, I am having a problem where the record function will stop after a fixed amount of record time. When recording at 88.2kHz/24-bit, the recorder stops at 36mins:37secs. There are no error messages or any indication that a problem was encountered --it just stops, as though I had clicked on the square button. I am buffering to a drive with about 80 gigabytes of space left, which is way more than is needed. In prior versions (8.0 and earlier), the record function works as I would expect --it keeps going (probably) until it runs out of disk space, with no difference in hardware or drivers. Anyone else having this problem? Is it a bug, setup error, or newly imposed recording limit in 8.0a and 8.0b?

Subject:RE: Recording transport stops

Reply by: pwppch

Date:1/1/2006 6:21:36 PM

Please fill out your system specs.

What audio hardware are you using?

What audio driver model are you using? ASIO ? Mapper? Wave Classic?

Peter

Subject:RE: Recording transport stops

Reply by: BruBar

Date:1/1/2006 7:49:18 PM

Peter-

Sorry, I'm new to the forum and thought I had entered the system information already. It should be there now.

The sound board is an M-Audio Delta DiO. I've tried the last two drivers that M-Audio posted on their website for this board: 5.10.00.0048 and 5.10.00.0051. The sound board is configured to sync on the SPDIF signal coming in from my MasterLink, and with a DMA buffer size of 2048 bytes. I started with the Microsoft Sound Mapper because I couldn't figure out how to get the ASIO driver to work; I later switched to the ASIO driver when a forum user posted a helpful message that solved that mystery. The record function stops at 36:37 either way.

Subject:RE: Recording transport stops

Reply by: ForumAdmin

Date:1/3/2006 7:51:17 AM

More questions:

1) What record method, mode, and settings?

2) If you have another card available (on-board or whatever), does it happen when you record analog (rather than SPDIF)?

3) Are you recording into an existing file? If so, is there a selection?

4) Is the drive you specificed the root of the temp directory listed in Options->Prefs->General?

5) Are any MIDI triggers enabled?

J.

Subject:RE: Recording transport stops

Reply by: BruBar

Date:1/4/2006 7:15:35 PM

I hope that the following gives you sufficient information to answer your questions:

I am using the record transport of Sound Forge as a way to transfer my recordings from my MasterLink HD recorder to my PC for editing. It is a straight transfer, via SPDIF.

1) I set the recording attributes to either 44.1/16 or 88.2/24, and stereo. The method is "normal". The device is "SPDIF In L Delta-DiO[1]/SPDIF In R Delta-Dio[2]." The mode is automatic retake, although I've tried all except the punch-in with equal results. I do have audio built into the Intel motherboard I am using; I had to re-install the Soundmax driver because it got partially wiped out either when I installed SF 8.0b or the ASIO driver for the the Delta DiO board. I did try an analog input to the Intel audio/SoundMax/Microsoft Classic Wave setup, recorded at 44.1/16-bit, and it seemed to work OK without popping out of record. However, I also tried the Delta DiO board at 44.1/16 (SPDIF, of course) and I finally ended the test run at 2hr:20min:04secs without any problems. This seems to be far beyond the 36min:37sec limit I am seeing with 88.2/24 recording, even in terms of bytes of buffering needed, so I'm convinced it is working OK at 44.1/16. Perhaps the problem has something to do with recording at 88.2/24.

2) I am not using any record punch-in capability or trying to record into the middle of an existing file. I am using the buffering of the record function (Sound 1, Sound 2) and while doing this troubleshooting, have only 1 buffer open, and have not been saving the resulting file to the hard drive.

3) Now that I have the Soundmax driver working again, I'm getting an error message when I start SF saying "There is a conflict with another application's temporary folder. Do you want to reset your temporary folder location?" If I answer "no", it leaves it at the location I specify in "options - preferences - general", which is e:\sf_temp_folder. If I answer "yes", it changes the location to "c:\documents and settings\bruceab\application data\Sony\Sound Forge\8.0". As long as I leave the temporary folder at this location, the error message won't appear when I start SF. However, I have never chosen the default location on the c: drive to do any recording because I do not have enough room there for a 11-gig file, which I believe I need. Could it be that the record buffering is not using the "e:\sf_temp_folder" location that I am specifying?

4) I'm not knowledgable about midi, but believe the answer is that midi is not used and is disabled.

Subject:RE: Recording transport stops

Reply by: ForumAdmin

Date:1/5/2006 7:15:52 AM

1) The lengths and successful attempts you report here pretty much rule out any disk space or file related issues. Certainly, there is something odd happening at 88.2kHz and/or 24-bit. If you could also try 88.2/16 and 44.1/24, that would help us narrow down the issue.

2) OK, just checking for the obvious first.

3) This message is unrelated to your recording issue. You'll only get this message if:
(a) you are running the same version of Sound Forge from two different accounts on the same machine (via WinXP fast user switching), or
(b) most likely, at some point Sound Forge didn't shut down properly and left behind a temporary file that should have been deleted.

To remedy, close all instances of Sound Forge and look for a file named "frgcut.tmp" in those directories. Just delete any that you find.

4) It doesn't sound like this is the source of the problem, but you can just verify that Options->MIDI In/Out->Trigger from MIDI Timecode is not checked.

We'll continue to investigate. Sorry for the inconvenience.

J.

Subject:RE: Recording transport stops

Reply by: TCrow

Date:1/5/2006 9:36:03 PM

I had this exact same problem in 8.0b (the only version I had installed). Record at 88.2kHz/24 bit or 88.2kHz/16 bit it will stop recording at 36min:37secs. I narrowed down the problem to only the 88.2kHz sample rate. I was able to record to 48k/16bit, 48k/24 bit, 96k/16 bit and 96k/24 bit for unlimited time (of course limited by the available free space).

I had talked with Sony Tech support on the phone, and they seemed to identify the problem as a possible bug in the software, and on my end the problem was going to be forwarded to engineering.

I am "glad" to finally see someone else having at least one of the problems I have been experiencing with Sound Forge 8.0b.

Subject:RE: Recording transport stops

Reply by: ForumAdmin

Date:1/6/2006 4:26:02 PM

Confirmed. This is a bug in Sound Forge 8.0a/b. Well, technically, the bug existed in 8.0, but a change in 8.0a exposed the described behavior.

Regardless, it will be fixed in the next release of Sound Forge.

The key factor is 88.2 kHz. If you must record over 00:36:37, the only reliable workaround I've found thus far is to record at 44.1, 48, 96, or 192 kHz.

Again, sorry for any inconvenience.

J.

Subject:RE: Recording transport stops

Reply by: BruBar

Date:1/7/2006 11:32:38 AM

J.--

Thanks for also confirming that Sony pays attention to what their customers say in this forum, is willing to work with customers to resolve problems, and is concerned about the quality of the product.