Subject:pete haller

Posted by: PHATDRUMS

Date:10/30/1999 7:42:00 PM

sorry if my reply offended but it was obvious the guy
needed help and wasn't getting much from his peers so a
quick reply wouldnt have hurt would it?
i also had an unanswered question just above the
previous and i and most likely others would have prefered
an answer to that rather than you posting a schoolma'm like
reminder about this forum .
thank you once again
victoria

Subject:Re: pete haller

Reply by: pwppch

Date:11/2/1999 11:29:00 PM

Victoria:

No offense taken. If I answer one, then the other guy wants to know
why I didn't answer his, and so on and so on. I have to draw the
line somewhere.

I answer questions that are 1) not in the users manual, help files,
or FAQs 2) complex enough that the solution may not be obvious and
the tech support would usually end up asking engineering about, 3)
bug related, or 4) of interest to me and what I am working on.
Answering "how to" questions is why we have tech support and two
options on contacting them directly.

This is how I approach my participation in the forum. It seems to
work well for the most part.

Thanks
Peter



Victoria Newton wrote:
>>sorry if my reply offended but it was obvious the guy
>>needed help and wasn't getting much from his peers so a
>>quick reply wouldnt have hurt would it?
>> i also had an unanswered question just above the
>>previous and i and most likely others would have prefered
>>an answer to that rather than you posting a schoolma'm like
>>reminder about this forum .
>> thank you once again
>> victoria