Crashing of Real Player after Acid Pro 3 install -ACID Product Family

Subject:Crashing of Real Player after Acid Pro 3 install Posted by: itman Date:7/7/2001 10:12:37 PM Installed Acid Pro 3, everything went fine and Acid works flawlessly. However, now RealPlayer will not stream audio. Gives Invalid Page fault at Kernal 32.dll. Video WILL stream, but crashes with the same error at completion of stream. Everything worked fine BEFORE install of Acid Pro 3. Driver conflicts?? How would I tell, hate to uninstall/reinstall Acid when it is working. Contacted Real, they had me uninstall/reinstall, do the registry dump, blah, blah, blah, but still getting message. Did I see a Real plug-in on install of Acid? Any suggestions? Has anyone else had issues with RealPlayer? Thanks.
Subject:RE: Crashing of Real Player after Acid Pro 3 install Reply by: Rockitglider Date:7/8/2001 9:44:13 AM Question was real player icon active down in your systray when you installed Acid? If maybe, I would try doing a clean reinstall of Acid 3, you wont loose your projects just copy them to a different directory then delete the Acid directory and the Sonic Foundry Acid Install directory after you uninstall through Add Remove Programs, and start fresh install making sure you shut down everything in the background exept Explorer and Systray, by doing Cntl Alt Delete comands to end tasks on the programs. That might fix your problems. See ya
Subject:RE: Crashing of Real Player after Acid Pro 3 install Reply by: SonyEPM Date:7/9/2001 9:33:14 AM try unchecking "use optimized video display" in Real's preferences- we've seen problems with that. http://www.sonicfoundry.com/support/SupportProduct.asp?FamilyID=30&Family=Vegas&TopicID=66&DetailID=731

Subject:Crashing of Real Player after Acid Pro 3 install

Posted by: itman

Date:7/7/2001 10:12:37 PM

Installed Acid Pro 3, everything went fine and Acid works flawlessly. However, now RealPlayer will not stream audio. Gives Invalid Page fault at Kernal 32.dll. Video WILL stream, but crashes with the same error at completion of stream. Everything worked fine BEFORE install of Acid Pro 3. Driver conflicts?? How would I tell, hate to uninstall/reinstall Acid when it is working. Contacted Real, they had me uninstall/reinstall, do the registry dump, blah, blah, blah, but still getting message. Did I see a Real plug-in on install of Acid? Any suggestions? Has anyone else had issues with RealPlayer? Thanks.

Subject:RE: Crashing of Real Player after Acid Pro 3 install

Reply by: Rockitglider

Date:7/8/2001 9:44:13 AM

Question was real player icon active down in your systray when you installed Acid? If maybe, I would try doing a clean reinstall of Acid 3, you wont loose your projects just copy them to a different directory then delete the Acid directory and the Sonic Foundry Acid Install directory after you uninstall through Add Remove Programs, and start fresh install making sure you shut down everything in the background exept Explorer and Systray, by doing Cntl Alt Delete comands to end tasks on the programs.

That might fix your problems.

See ya

Subject:RE: Crashing of Real Player after Acid Pro 3 install

Reply by: SonyEPM

Date:7/9/2001 9:33:14 AM

try unchecking "use optimized video display" in Real's preferences- we've seen problems with that.

http://www.sonicfoundry.com/support/SupportProduct.asp?FamilyID=30&Family=Vegas&TopicID=66&DetailID=731