Just a note to those new to the forum... -ACID Product Family

Subject:Just a note to those new to the forum... Posted by: Iacobus Date:9/12/2001 9:19:33 PM As always stated before, the forums are for peer-to-peer (or user-to-user) support only and to generally get any hints or tips on using ACID from the rest of the community. In all actuality, SF techs frequent the forums to keep an eye out for suggestions and not for tech support, but they do so anyway when they can out of the goodness of their musical hearts. To get true technical support when you have trouble with ACID, you should go here and submit a request for help: http://www.sonicfoundry.com/support/supportmail.asp I can't stress enough how important it is to contact them this way when you have technical problems with ACID and you can't find the solution in the Knowledge Base. You'll definitely get help faster this way. (At least I always have.) However, if you have a usability question like trying to find out how to use ripple edits in ACID, fire away. You've come to the right place. :) Just trying to help out... Iacobus

As always stated before, the forums are for peer-to-peer (or user-to-user) support only and to generally get any hints or tips on using ACID from the rest of the community. In all actuality, SF techs frequent the forums to keep an eye out for suggestions and *not* for tech support, but they do so anyway **when they can** out of the goodness of their musical hearts.

To get true technical support when you have trouble with ACID, you should go here and submit a request for help:

http://www.sonicfoundry.com/support/supportmail.asp

I can't stress enough how important it is to contact them this way when you have technical problems with ACID and you can't find the solution in the Knowledge Base. You'll definitely get help faster this way. (At least I always have.)

However, if you have a *usability* question like trying to find out how to use ripple edits in ACID, fire away. You've come to the right place. :)

Just trying to help out...

Iacobus